Group travel is another important segment supported by the Turkish Airlines Houston office. From large family reunions and religious pilgrimages to corporate delegations and educational tours, the office assists in coordinating group bookings, fare negotiations, special seat arrangements, and itinerary planning. Group travel requires a higher level of attention and flexibility, especially when involving international visas, complex transit routes, or specific onboard services. The Houston team works closely with Turkish Airlines’ global network to provide travelers with efficient, budget-conscious solutions that still meet the airline’s premium service standards. These services are tailored to accommodate the unique travel requirements of groups, including meal preferences, wheelchair assistance, and dedicated check-in support—ensuring every member of the traveling party enjoys a consistent and comfortable experience.
Turkish Airlines' renowned loyalty program, Miles&Smiles, is also supported by the Houston office. Frequent flyers can receive assistance with enrollment, point accruals, tier upgrades, redemption options, and troubleshooting issues related to missing miles. As part of the Star Alliance network, Turkish Airlines offers its loyalty members access to an extensive global rewards platform, and the Houston office helps customers navigate this system effectively. Travelers can benefit from lounge access, priority boarding, additional baggage allowance, and other tier-specific privileges. The Houston-based team ensures that loyal passengers understand how to maximize their benefits while also staying informed about seasonal promotions, partner benefits, and new redemption opportunities.